Expert Helpdesk Support

Praha hl.m.

Key Responsibilities:Operational Support:Provide daily support to internal retail teams, partners, and 3rd parties on various operational tasks (e.g., inventory, supplies, recruitment, complaint handling).Act as the primary point of contact (SPOC) for retail-related queries.Data and IT Management:Maintain and update data in key retail support tools (e.g., RISI, Contractus, SAP).Act as a key user for specific IT systems, including testing system updates before launch.Monitor point-of-sale (POS)...

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