Customer Success Manager with German

Praha

Liliia Matiishyn, e-mail: Liliia.Matiishyn@ccs.cz Role Responsibilities The responsibilities of the role will include: " Proactive and reactive contacting selected customers to retain, upsell and/or cross-sell " Monitoring of customer needs and tenders (potential of upsell and cross-sell) " Monitoring of customer behavior (transaction amount, area, value, etc.) " Monitoring of competition, cooperation with the Marketing department " Internal communication on behalf of the customer to satisfy...

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